Thursday, August 7, 2008

Unemployment

THE UNEMPLOYMENT RATE IN AMERICA IS TOO LOW!
Yes, you heard me correct. How did I come to that conclusion? I'm glad you asked. When was the last time you went to your local mega or supermart and asked the clerk how was he/she doing. If they were doing their job and actually said, "Hello" or "Fine and you?", then consider yourself lucky. But, if you're like the people I know who have to practically yell at the person to get them to even acknowledge that you're standing there, then you know where I'm going with this. I have a big problem with employees standing around chatting with co-workers when customers are trying to find someone to help them. You know the ones who pretend they don't hear you saying, "Excuse me." Or what about the ones who say just as they are checking you out, "I'll be glad when I get off" or "I'm ready to go." Consider the times when cashiers are having personal conversations about last night's party across the aisles. Or the time I was shopping for clothes and two employees were discussing their favorite types of liquor. What is it we always say?-"The apple doesn't fall far from the tree." This cliche is relevant in employer-employee relationships as well. How shall we truly expect employees to act when the managers are afraid of being managers. Case in point: A friend of mine was at a local fast food drive thru. After taking her money, the cashier turned to get her food and all she saw was a "crack and a thong." Upon asking to speak to the manager, the cashier began to lash out about being able to wear whatever she wanted to. The manager, mind you, said that it wasn't anything he could do. As my friend told it, he was fearful when he spoke. What happened to the dress code? Why have rules and codes in the employee handbook if you refuse to enforce them? Act like a manager/supervisor and you will either get respect or new employees. There are so many times I go to the malls, restaurants, or even the grocery stores and I say to myself, "If I were the manager of this store, 80% of these people would be gone including the supervisors" or "If they got a job, anybody can get a job." Not that I am perfect. Very far from it. All I am saying is what happened to taking pride in your work, customer service, orientation, and training. Do companies even invest in these things anymore? I dare say, "No!" They can't be. And if they are, somebody is skimping on the budget. I am far from completing this topic, but for now I leave you with these parting words:

"People put millions of dollars into building a building, yet spend nothing on the people they put in the buildings."-LShiree

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